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Customer Service Advisor - Watford 16 hrs - Watford, Hertfordshire job description

13 march 2018

Customer Service Advisor - Watford 16 hrs

customer service Advisor - Watford 16 hours per week

£7.68 per hour, increasing to £8.67 plus chance for bonuses after 24 weeks. This role is temporary for two months, and this will be extended for the right person.

Are you a people person? Comfortable dealing with the general public and love helping people? Looking for variety in your daily routine? Have you considered a career in the customer service industry?

We have an exciting opportunity to join a forward-thinking company located in Watford. If you love working in an ambitious, friendly and proactive environment, you'll be right at home as part of this dedicated and competitive team. With the shop conveniently located minutes away from the station, you're in the perfect location for getting in some after work socialising and shopping.

1 x 16 Hours - Candidates will be working Saturday and Sunday, plus one day in the week.

●Flexible working hours
●On-site parking and cycle storage
●Conveniently located within five minutes walking distance of public transport
●Active promotion and development structure
●In-house training scheme
●Regular social & team building events

As the primary contact between the business and its customers, you'll be expected to ensure that every customer receives the same level of assistance and guidance you yourself would expect. To deliver that you must be able to demonstrate:
●Strong customer focus
●Effective communication - both written and verbal.
●Team work
●Confidence and competence at making external calls and answering inbound calls
●Problem solving skills
●Ability to plan & organise
●IT Literacy
●Proven ability to work under pressure

●Support all customer requirements and internal operating systems
●Deal with all orders on the phone face to face and via online order system
●See the order process from start to finish
●Deal directly with clients keeping them updated on the progress of their order
●Maintaining and delivering a first class customer service experience at all times
●Representing the brand name in a positive and professional way at ALL times
●Apply 'Best Practice' standard to all work
●Support and develop local operational procedures
●Develop and maintain excellent internal and external customer relationships
●Have a close eye for detail in all that you do

If you're passionate about delivering a high-quality personal service, no matter the query or enquirer then this is for you, don't hesitate, apply today!

Please note that due to the high volume of applicants we can only response to those who are successful.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit www.randstad.co.uk/how-i-became to find out what you could become.

Customer Service, Shop Floor, Retail, Cash Handling, Mobile Phones, Sales Promotions
Job Reference:O2WT318
Position Type:Temporary
Market Sector:Retail & Wholesale
Duration:2+ Months
Working Hours:Part-Time
Location:Watford, Hertfordshire
Salary:£8 - £9 per hour
Contact:Hackney, Randstad Business Support, London, United Kingdom