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Application Support Analyst - Chippenham, Wiltshire job description

16 april 2018

Application Support Analyst

Application Support analyst - Chippenham - £28,000 - £40,000 (plus 30 days holiday)

A new Application Support analyst is needed to join an established software & technology provider (SaaS) in Chippenham. They have developed a cutting edge, web-based software platform for an international client base and they are looking for someone to take a key position in their technology division. They offer a varied role, a great platform for your career development and they encourage a good work / life balance through 30 days holiday.

You will be responsible for providing support and solutions to advanced systems issues - often at an SQL data level and also performing some Linux systems administration tasks. The role is broad and varied - you will have the opportunity to get involved in all areas of the technology stack (including their Windows environment) and you will work closely with different departments such as Implementation and Configuration.

Core responsibilities:



* First/Second/Third tier support for a bespoke web application
* Day to day support to include technical, functional and user analysis
* Creation and implementation of data fixes
* System configuration - triage of issues and liaison with configuration team
* Creation and maintenance of SQL reports, data transformations, data loads
* Some Linux Systems Administration
* Logging and testing of fixes
* Liaison with dev/test for bug fixes
* Application performance analysis

As the successful candidate you must have;



* Experience as an application support professional
* External client experience - strong customer focus
* SQL/data analysis - competant skills in some form of SQL e.g. SQL Server, Oracle, MySQL etc
* Competant Linux skills
* ITIL - basic awareness
* Must have excelletn communication skills - both verbal and written

You will be rewarded with an excellent basic salary of £28,000 - £40,000 depending on skills and experience plus benefits that include 30 days holiday. You will be given all necessary training in their products and related systems.

This is an URGENT vacancy where the hiring manager is looking to interview immediately. Please send a copy of your Application Support analyst CV to me ASAP to be considered.

Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.


Job Reference:BW36
Position Type:Permanent
Market Sector:Information Technology
Working Hours:Full-Time
Location:Chippenham, Wiltshire
Salary:£28,000 - £40,000 per year
Contact:Ben West, Randstad Technologies, Bristol, United Kingdom